In order to correctly submit a complaint regarding glazing units, please include the following in your defect description with three photos:

  1. A photo of the defect with a ruler
  2. A photo of the spacer with the order number
  3. A photo of the entire glass unit

If the above requirements are not met, the complaint will not be processed.

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Complaint Data

Customer Data

Installation Location

Complaint Details

Max. count of files: 8
Limit: 16MB
Allowed extensions: gif, jpg, bmp, pdf, jpeg

Description of the Defect